Effective Date: 13-07-2025
DTFT Solutions OPC Private Limited ("we," "our," "us") respects your privacy and is committed to protecting the personal information of users of Academic2.0. This Privacy Policy explains how we collect, use, store, and protect your information when you use our ERP system and services.
1. Information We Collect
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User Details: Email, school code, GR No, password (encrypted), role (student, teacher, admin, parent).
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Student & Staff Data: Admission details, academic records, attendance, fee details, exam results.
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Login Credentials: Securely stored and encrypted passwords.
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Device and App Info: Limited information such as device type, OS version, and app version (for app functionality and troubleshooting).
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Files & Media (if uploaded): Files or photos uploaded by authorized users (e.g., student assignments).
2. How We Use Your Information
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To provide and maintain the Academic2.0 ERP services.
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To manage student, teacher, staff, and academic data.
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To facilitate communication between schools, parents, students, and staff.
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To send important notifications (via Firebase Cloud Messaging).
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To process secure payments (via Razorpay/Stripe, if applicable).
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To improve, customize, and secure our services.
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To comply with legal obligations.
3. Data Security
We use industry-standard security measures to protect your data, including:
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Encryption (HTTPS, encrypted storage).
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Secure servers and firewalls.
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Restricted access to authorized users only.
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Regular data backups.
4. Data Sharing
We do not sell or rent your data. We share information only:
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With authorized school administrators and verified users.
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With service providers (e.g., cloud hosting, payment gateways) under strict confidentiality agreements.
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When required by law or legal processes.
5. Data Retention
We retain user data as long as necessary to fulfill the purposes described, meet legal requirements, and maintain educational records. When data is no longer required, it is securely deleted.
6. User Rights
Users may request:
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Access to their personal data.
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Correction of inaccurate data.
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Deletion of data (where permissible).
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Restrictions on data processing.
Requests can be made by contacting us at info@dtftsolutions.com.
7. Children's Privacy
Academic2.0 is designed for schools and educational institutions. Student data is managed by authorized school staff. We do not knowingly collect personal information directly from children without institutional oversight.
8. Data Deletion Request
Users or schools can request the deletion of data by contacting us at:
Email: academic@dtftsolutions.com
We will respond to any verified deletion request within 30 days.
9. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Updates will be communicated to users and posted on our website.
10. Contact Us
DTFT Solutions OPC Private Limited
Email: info@dtftsolutions.com / academic@dtftsolutions.com
Website: www.dtftsolutions.com
Phone: +91 8240940362 / +91 9062660053
Address: 18 I Road, Belgachia, Howrah – 711105, India